TRADE DESCRIPTION ACT
Every care has been taken to ensure that the descriptions and specifications are correct at the time of going to press. However, while colour reproduction is a close representation, slight variations in the actual goods may occur.
ORDERS
Payment for orders will be agreed between the buyer and the seller, our standard terms are credit on 30 days on account or pro-forma for all overseas and new accounts. All prices are excluding VAT at the prevailing rate. By making a purchase, you specifically authorise Tinker Tailor to submit information to the relevant third party for credit card authorisation. All card holders will be checked for validation and authorisation by the issuing credit card or bank. If your card issuer declines authorisation for any reason, Tinker Tailor cannot be held liable for any delay in despatch or non-delivery. Please supply us with a telephone number and/or email address so that we can reach you if there is a problem with your order. For further information about delivery, please refer to delivery information.
PRIVACY POLICY
We ask for the minimum information from you that we need to provide a professional service at the time of ordering. All information is collected lawfully and in accordance with the Data Protection Act 1998. None of the information you share with us is disclosed nor sold to any outside organisations or third-party (unless for delivery purposes).
CANCELLATION
You have the right to cancel your order however if the order has been processed and or shipped by the warehouse it will not be possible for us to intervene / stop shipment and full payment is required. All goods made to order can not be cancelled.
WITHDRAWAL OF PRODUCTS
We reserve the right to remove or edit any products, materials, content or prices online at any time. We may refuse to process a transaction for any reason at our sole discretion.
PROMOTIONAL CODES DISCLAIMER
Promotional codes issued can only be used until their expiry date. The offer can only be used once against a purchase and media codes cannot be used in conjunction with any other promotional offer such as free p&p, discount offers, products reduced in price, sample sale or seasonal sale.
MAILING LIST
We would like to keep you informed with regards to new products, special offers, the launch of the sales etc. If you prefer not to receive this information, please send an email to enquiries@tinkertailorlondon.com or let us know when ordering over the phone.
LEGAL STATEMENT
Tinker Tailor’s total liability for any claim whatsoever arising shall not exceed the price of the goods supplied by Tinker Tailor to the customer. Tinker Tailor shall not be liable for any consequential customer loss whether this arises from a breach of duty in contract or any other way. Tinker Tailor cannot accept any liability for a failure to comply with specific instructions stated on the product. Please remember our products should not be used as children’s toy’s.
Goldwork hand embroidery is by nature very delicate and should therefore be handled with care. Threads and beads can become loose if roughly handled. Please store in a cool dry place and away from direct heat, damp or abrasive surfaces.
Your statutory rights are not affected by this statement.Intellectual property rights in our design and products inclusive of images, text and designs shown on our website are and will remain the property of Tinker Tailor Ltd. Any infringement will be vigorously pursued.
For our full T&C’s please email to request a copy at enquiries@tinkertailorlondon.com
