TERMS AND CONDITIONS 

TRADE DESCRIPTION ACT 

Every care has been taken to ensure that the descriptions and specifications are correct at the time of going to press. However, while colour reproduction is a close representation, slight variations in the actual goods may occur.


ORDERS

Payment for orders will have to be made at the point of sale, and not at the point of dispatch. All prices include VAT at the prevailing rate. By making a purchase, you specifically authorise Tinker Tailor to submit information to the relevant third party for credit card authorisation. All card holders will be checked for validation and authorisation by the issuing credit card or bank. If your card issuer declines authorisation for any reason, Tinker Tailor cannot be held liable for any delay in despatch or non-delivery. Please supply us with a telephone number and/or email address so that we can reach you if there is a problem with your order. For further information about delivery, please refer to delivery information.


PRIVACY POLICY

We ask for the minimum information from you that we need to provide a professional service at the time of ordering. All information is collected lawfully and in accordance with the Data Protection Act 1998. None of the information you share with us is disclosed nor sold to any outside organisations or third-party (unless for delivery purposes). 


CANCELLATION

You have the right to cancel your order however if the order has been processed and shipped by the warehouse it will not be possible for us to intervene / stop shipment. You will need to follow the standard returns procedure. Please contact customer services on 07970527765 or email us at enquiries@tinkertailorlondon.com.


WITHDRAWAL OF PRODUCTS 

We reserve the right to remove or edit any products, materials, content or prices online at any time. We may refuse to process a transaction for any reason at our sole discretion.


PROMOTIONAL CODES DISCLAIMER 

Promotional codes issued can only be used until their expiry date. The offer can only be used once against a purchase and media codes cannot be used in conjunction with any other promotional offer such as free p&p, discount offers, products reduced in price, sample sale or seasonal sale.


SALE DISCLAIMER

At times stock levels can become low as each sticker is handmade. . We update the web site regularly but if a product sells out before an update is made, our office will notify you within 3 working days and either backorder/fulfil the order or refund the card.


MAILING LIST

We would like to keep you informed with regards to new products, special offers, the launch of the sales etc. If you prefer not to receive this information, please send an email to enquiries@tinkertailorlondon.com or let us know when ordering over the phone.


LEGAL STATEMENT

Tinker Tailor’s total liability for any claim whatsoever arising shall not exceed the price of the goods supplied by Tinker Tailor to the customer. Tinker Tailor shall not be liable for any consequential customer loss whether this arises from a breach of duty in contract or any other way. Tinker Tailor cannot accept any liability for a failure to comply with specific instructions stated on the website or on the product.

Tinker Tailor can not take responsibility for erroneous application of it’s Garment Stickers. This sticker is designed for one time application and should not be removed and repositioned. Adhesive residue may remain if sticker is removed. Tinker Tailor is not liable for any damage caused by the removal of this sticker. This sticking material is not hazardous but should be used only for the purpose indicated and should be kept out of the reach of children and animals.  This is not a children’s toy. 

Goldwork hand embroidery is by nature very delicate and should therefore be handled with care. Threads and beads can become loose if roughly handled. Tinker Tailor can not be held responsible for damage caused by the stickers once applied or to the stickers after use.. Dry clean only at owners risk, please keep this sticker dry and away from abrasive surfaces. 

Your statutory rights are not affected by this statement.